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Pricing plan updates and user experience upgrades
Pricing plan updates and user experience upgrades

Upgrades to our user experience and pricing plans.

Updated over a week ago

We're excited to announce that we are improving the experience for many of our clients that previously only had access to our Property Explorer and/or Market Insights products.

Starting in February 2025, all clients will have access to the core HouseCanary Solutions platform and the various products that are included in our new subscription plans, including:

  • Property Explorer for custom valuation reports

  • CanaryAI

  • Agile Insights AVM reports

  • Custom buybox creation via Acquisition Explorer

  • Market Insights

  • BPOs

  • Exterior Inspections

  • ... and more

The user experience will also be substantially improved, allowing clients to:

  • Change payment methods as needed directly in the platform

  • View near-real time billing information, allowing transparent access to any usage fees incurred

  • Download detailed, on-demand usage reports outlining which products were used

Clients will have the opportunity to select which subscription plan makes the most sense for their needs and must proactively select a new plan by March 17th, 2025. Based on the number of historical Property Explorer reports that have been generated on a per client basis, we'll also make a recommendation directly in the application to make it easy to choose which plan we believe makes the most sense for each individual client.

Clients that have not opted-in to one of the new plans by March 17th, 2025 will no longer be able to create new reports, access old reports, or access the platform. If you do not plan on upgrading, but want access to your old reports, please ensure that you download PDF copies prior to March 17th.

We're excited about opening up our platform to many clients that have solely been using Property Explorer and/or Market Insights. We also understand that pricing changes can also be difficult sometimes, so we will give clients several weeks to transition to our new pricing structure, which can be found here.

These new pricing plans offer a significant savings on a per-report basis as well, which we are extremely excited to offer to our clients. Each plan includes a certain number of reports included per month (ranging from 2 on the Basic plan to 40 on the Teams plan).

In addition to the number of reports included per month as part of the subscription, each additional report will range from $9 to $12 per report (which is a reduction of up to 40% versus the current $15 per report price).

Starting on March 17th, 2025, clients will be presented with the plan selection screen and must select a new plan prior to accessing the platform, accessing old reports, or creating new reports.

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